Privacy Policy

1. Information We Collect

Depending on your interaction with us, we may collect the following categories of personal information:

• Identifiers: such as name, mailing address, email address, telephone number, and property address.
• Financial Information: such as account balances, payment history, payment details, and related financial records.
• Property and Legal Records: such as ownership, title, lien, foreclosure, and court or bankruptcy records.
• Communications: records of calls, emails, letters, and other communications between you and Allied.
• Account Credentials: username and password for MyAllied portal access.
• Internet or Network Activity: standard web log data collected when you use the Site or portal.
• Information You Submit: any information you voluntarily provide through a contact form, consultation request, or other inquiry.

We may receive information from third parties in connection with our services, including community associations, property management companies, public records, and service providers who support our operations.

2. How We Use Your Information

We use personal information to provide our services, communicate with property owners and clients, operate the Site and MyAllied portal, comply with legal and regulatory obligations, and manage our business.

3. How We Share Your Information

Allied does not sell personal information. We may share personal information:

• with the community associations and property management companies that have retained us;
• with third-party vendors who support our services;
• with courts, county recorder offices, and government agencies as required or permitted by law;
• when disclosure is required by law or legal process, or is necessary to protect our rights or the safety of others; and
• in connection with a merger, acquisition, or sale of all or a portion of our business.

4. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the following rights, subject to certain exceptions:

• Right to Know what personal information we have collected about you and how we have used and disclosed it.
• Right to Delete personal information we have collected from you.
• Right to Correct inaccurate personal information.
• Right to Opt Out of Sale/Sharing: Allied does not sell or share personal information for cross-context behavioral advertising purposes, so no opt-out mechanism is required.
• Right to Non-Discrimination for exercising your privacy rights.

Limitations. Much of the personal information we handle is processed in connection with debt collection, foreclosure, and related legal proceedings. Certain CCPA/CPRA rights may not apply where an exception permits or requires us to retain or use the information, including to comply with a legal obligation or to exercise or defend legal claims.

Submitting a Request. To exercise your rights, contact us using the information in Section 9. We will verify your identity before fulfilling a request and may require proof of authorization if you use an authorized agent.

5. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our Site uses cookies and similar technologies to support site functionality, analyze site usage, and improve the user experience. You may adjust your browser settings to refuse or delete cookies; doing so may affect how the Site or MyAllied portal functions. We do not respond to “Do Not Track” browser signals.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal and contractual obligations, resolve disputes, and enforce our agreements. Records related to collection, lien, and foreclosure activity may be retained for extended periods as required by law.

9. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights:

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date above. We encourage you to review this Privacy Policy periodically.